Privacy Policy

Last updated april 2025

At Thai Café, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website to place orders for takeaway and delivery.

1. Information We Collect

We may collect and process the following personal data about you:

• Identity Data: Your name and first name
• Contact Data: Your email address.
• Delivery Data (if applicable): Your delivery address.

2. Purpose of Processing Your Information

We use your personal information for the following purposes:

• Order Processing: To process and deliver your orders.
• Communication: To send you confirmation emails, notifications about your order, or other relevant information.
• Customer Service: To respond to your inquiries and provide support.
• Marketing: To inform you about promotions, investment opportunities, new dishes or services, provided you have opted for marketing communications.

3. Legal Basis for Processing Your Information

We process your personal data based on the following legal grounds:

• Performance of a Contract: Processing your order is necessary for the performance of a contract between you and us.
• Consent: For any marketing communications, we will only send you information if you have given us consent in advance.

4. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, destruction, or alteration.

6. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• The right to access your personal data.
• The right to rectify inaccurate personal data.
• The right to erase your personal data ('right to be forgotten').
• The right to restrict processing.
• The right to data portability.
• The right to withdraw consent at any time where we rely on consent to process your personal information.

7. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices. We will notify you of any changes by posting the new Privacy Policy on our website. We encourage you to review this Privacy Policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Thai Café, Rue Marguerite Bervoets 59, 1190 Forest or by mail: [email protected]